ZENDORVAMeet VIGIL.
An AI assistant for calls and enquiries.
VIGIL is a system designed to answer routine enquiries, collect lead information, qualify requests and support booking workflows where configured. It is a prototype, so what it does for a business depends on the set-up, the integrations, the services it runs on and the workflow that business chooses.
Typical response time during working hours: 0–1 hour.
Illustrative preview using demo data. It does not show real calls or results.
What it is designed to do
Five things VIGIL is being built to do.
Routine enquiries
Designed to answer common questions from information you approve, and to say so when it cannot help.
Natural conversation
Callers can describe what they need in their own words. How well this works depends on the voice provider and the set-up.
Lead details and qualification
Designed to collect the details you decide matter and to sort requests using rules you set.
Booking support
Where a calendar is connected, it can offer available times. What it can book depends on that calendar and your rules.
Your tools and your limits
It can pass details to a CRM or inbox where an integration exists, and it hands over to a person for anything outside its remit.
A person stays in charge.
Any conversation the assistant cannot or should not handle goes to a person. You decide which topics, prices and commitments it may discuss, and those limits are tested before it is used with real callers.
Interested in VIGIL?
Talk to us about VIGIL.
Tell us how enquiries reach you today. We will explain what a set-up could look like and what it would depend on.
Typical response time during working hours: 0–1 hour.